Download e-book for iPad: 50 Case Studies for Management & Supervisory Training (50 by Alan B. Clardy

By Alan B. Clardy

ISBN-10: 0874259770

ISBN-13: 9780874259773

Managers and supervisors will sharpen their analytical and decision-making abilities with this new number of totally reproducible case reports. according to real, real-life events, those routines organize supervisors and crew leaders for the demanding difficulties they face in contemporary advanced office. each one case learn contains precis of the case dialogue questions which evoke idea and research recommended strategies to the issues awarded education pursuits enhance participant's listening abilities Empower staff to barter options particularly supply possibilities for contributors to perform new talents in a supportive surroundings Illustrate the abilities had to reply productively to advanced concerns actions disguise functionality appraisal dealing with successfully Sexual harassment/discrimination handling disruptive staff Coaching/counseling staff Hiring the fitting individual

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Extra info for 50 Case Studies for Management & Supervisory Training (50 Activities Series)

Sample text

Nor does she despise them. ’’ You may have implemented incentives that include a framed certificate of completion and appreciation, tickets to the opera, an e-mail from the organization’s top leader, and a company paperweight. Your employee may see these as marginal rewards, not worth her efforts to achieve the goal. If so, she will rely on other motivators to drive her effort, and these incentives are wasted on this particular employee. One final point: Your incentives may include things that your employee wants to avoid.

But most managers use vague deadlines or frequency levels. They assume employees know how important a goal is so that they will do it soon enough or often enough. ’’ How often is ‘‘often’’? Does it mean every other day? Does it mean every week? Does it mean every ten minutes, or after anyone uses it? Time-bound goals remove ambiguity of when a goal should be accomplished. Accountability is more clearly defined. When con- ................. 15602$ $CH1 10-18-05 11:22:03 PS PAGE 33 34 Keeping Employees Accountable for Results fronted with a restroom that has not been cleaned in a while, an employee could rightfully argue, ‘‘I just cleaned it last night, and then again this morning.

You should be able to stress the organizational reasons that they will identify with most. You don’t have to list every one. Emphasize those that best align with the employees’ personal values or aspirations. 15602$ $CH2 10-18-05 11:21:55 PS PAGE 38 Invite Commitment 39 Step 2. Be prepared to explain to your employees what is in it for them if they reach their goals successfully. The Reasons Knowing what the goals are only makes it possible for your employees to succeed. Understanding why the goals exist only makes it logical for your employees to succeed.

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50 Case Studies for Management & Supervisory Training (50 Activities Series) by Alan B. Clardy

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